how we help
Our FlorSupport service complements our extensive product ranges and provides you with a complete solution – from selection to installation.
LONDON SHOWROOM
We offer our Southern based clients a great place to meet and discuss a project, see our full range of samples and just how stunning our flooring can look on the floor. To arrange an appointment contact [email protected]
LEEDS SHOWROOM
Our Leeds showroom is the ideal place for our clients based in the North to meet a Duraflor representative to discuss project ideas and take away sample swatches or full tiles. To arrange an appointment contact [email protected]
DESIGN INSPIRATION
Our Practical Design blogs are filled with great advice on the topics design professionals and project managers want to know more about. We like to think we have struck the perfect balance between design inspiration and practical tips.
PROJECT ASSISTANCE
It is how our clients use our products that really bring the possibilities to life. Many of our projects share a similar theme – a fixed budget, speed of turnaround, versatility of products and a desire to create a practical yet stunning look. We work with you to provide the best solution.
WEBSITE TOOLS
This website is full of great tools from a floor calculator, high resolution samples, directional samples, images you can drop straight into Sketchup, and images for you to place in Lightbox for downloading and including in concept boards.
SAMPLE SERVICE
We respond quickly to sample requests, helping to confirm the selection and making any testing requirements possible. We offer a Project Service, a sample presentation box with a selection of tiles from different ranges, so you have everything you need to help either you or a client make a quick decision.
ASSESSMENT
Following the provision of a clear description of your sub-floor, along with photos, FlorSupport is able to advise on the best way to prepare the floor and to install your flooring on it.
ADHESIVE RECOMMENDATIONS
FlorSupport will give clear guidance on best-practice for adhesives for any given application, taking into account the intended type of flooring and nature of the sub-floor.
CARPET TILE PART-EXCHANGE
As a part of our environmental programme, and to assist our customers with the problem of disposing of used carpet tiles, Duraflor offer a part-exchange service.
DISTRIBUTION
Our three strategically located centres, are ideally placed to supply contract flooring to projects across the UK. Next-day delivery is often possible and this, along with an unerring focus on dependable quality, provides that vital project assurance.
CARE AND MAINTENANCE
Care and maintenance of any installation is essential to its longevity and appearance retention. Duraflor is ideally placed to offer a proven and reliable advisory service.
POST-INSTALLATION
Our support doesn’t end with the completion of your project. FlorSupport is on hand post-installation to offer advice on maintenance and care at all times.
